At Knitroot, we want to ensure a smooth and transparent shopping experience for our valued customers. Please take a moment to review our shipping policy for all the essential information.
Standard Shipping: Rs 80 per order.
Enjoy free shipping on your order when the purchase order price exceeds Rs 898.
We’re delighted to share that there are no restrictions on our shipping. We provide our services without any additional charges for oversized items or hazardous materials.
Please note that Knitroot does not accept returns or exchanges under any circumstances. All our products are customized, so we encourage you to carefully check sizes, measurements, and other product details before placing your order.
In the rare event that you receive a damaged product, please follow these steps:
Email us a clear picture of the damaged product within 1 day of receiving it at helpkni[email protected]. Include your order/invoice number in the email.
Our team will respond to your email within the next 24 hours, guiding you on whether to return the product to us or arranging for a replacement.
We’re pleased to offer our services across India. We strive to reach you no matter where you are in the country. However, please note that there may be exceptions or areas where we don’t provide shipping, and you can always reach out to our customer support for clarification.
We take Sundays and public holidays off, and we do not process shipments on these non-working days.
If you have any questions, concerns, or need assistance, please feel free to contact us at 9372851546. Our customer support team is here to help you with any shipping-related inquiries.
For international shipping, we follow international courier charges, which may vary based on the destination and shipping method. Please contact us for more information regarding international shipping.
Shipping Charges for Special Cases
We do not have any special cases that incur additional shipping charges. We maintain a simple and straightforward shipping fee for all orders.
Shipping Policy Updates
We may occasionally update our shipping policy to ensure it remains accurate and aligned with our business practices. Any changes to the shipping policy will be promptly communicated to our customers.